The Board governing Tulsa’s ambulance service is considering increasing response times. If the recommendation is accepted, response times for life-threatening emergencies would increase two minutes. Non-threatening emergency times would also increase two minutes.
EMSA’s Kelli Bruer says the change would not impact patient care….it would not affect first responders who are required to be on scene within five minutes.
Tulsa Councilors question EMSA officials about the ambulance service’s policies regarding billing and collection practices. Some citizens complain they’ve been wrongly billed for ambulance transportation. EMSA President Steve Williamson admits there may have been a few mistakes, but he believes the policies on collection are solid.
Mayor Bartlett says he wants EMSA to devise a way of running things to become more ‘customer friendly’, and he’s requesting several changes to current policies.