City of Tulsa authorities have learned that information on one of the City’s computer servers, which hosts the City of Tulsa website, was targeted by an unknown source. Technology officers with the City have taken the websites temporarily offline while they work to identify the extent and nature of the incident.
City officials have confirmed that no City of Tulsa water or refuse utility customer information was ever accessed. We can assure our customers that no financial information associated with their accounts was involved. The server in question does not house that information. There is no indication that the City’s trusted network was accessed. The information accessed was outside of the City of Tulsa’s trusted network. City email systems were not compromised.
Customers who need to pay a bill or fine today in order to avoid late fees, should call the Customer Care Center at 918-596-9511 or visit City Hall cashiers, 175 E. 2nd Street. A list of helpful numbers has been posted on a splash page at www.cityoftulsa.org so customers will know who to call to do business, for information or assistance.