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11:11 am
Mon April 5, 2010

Citizen Survey of the TPD

Tulsa, OK – Executive Summary of Survey Results

The following results are summarized by the percentage of responses. Percentages are based on the total number of answered responses and are then rounded to the next whole number. Numerical responses are located throughout the original text.

Section 1: Contacting the Police
Q1 Have you ever had contact with the Tulsa Police Department? Good or bad.
1. Yes 90%
2. No 10%

Q2. If you called the police to respond to your location , were you satisfied with the length of time it took officers to respond?
1. Yes 52%
2. No 30%
3. Not Applicable 18%

Section 2: Police Actions Regarding the Incident
Q3. Thinking about how you were treated by the responding officer. Did they:
Listen to what you had to say?
1. Yes 78%
2. No 11%
3. Not Applicable 7%
4. Unsure 4%

Show concern about your problem?
1. Yes 62%
2. No 20%
3. Not Applicable 9%
4. Unsure 9%

Appear interested in what you had to say?
1. Yes 64%
2. No 18%
3. Not Applicable 8%
4. Unsure 10%

Treat you politely?
1. Yes 78%
2. No 12%
3. Not Applicable 6%
4. Unsure 4%

Discourage you from making a report?
1. Yes 12%
2. No 64%
3. Not Applicable 21%
4. Unsure 3%


Tulsa Police Department's Citizen Attitude & Opinion Survey Executive Summary


Section 2: Police Actions Regarding the Incident (Continued)
Q3. Thinking about how you were treated by the responding officer. Did they:
Look neat and professional?
1. Yes 90%
2. No 3%
3. Not Applicable 6%
4. Unsure 1%

Assist with or solve your problem?
1. Yes 57%
2. No 22%
3. Not Applicable 14%
4. Unsure 7%

Q4. After this experience what statement best describes how you feel about the police?
1. I feel better about the police now 12%
2. I still feel bad about the police 17%
3. I still feel good about the police 58%
4. I was satisfied with the police but am now less satisfied 13%


Section 3: General Impressions of the Police
Q5. In your opinion, the Tulsa Police Department is well trained?
1. Yes 69%
2. No 11%
3. No worse no better 20%

Q6. In your opinion, the Tulsa Police Department is well educated?
1. Yes 70%
2. No 9%
3. No worse no better 21%

Q7. The Tulsa Police Department does the best it can with the resources they have?
1. Yes 60%
2. No 19%
3. No worse no better 21%

Section 4: Safety in your neighborhood
Q8. Thinking only about your neighborhood. Do you:
Feel safe when you are outside during the day?
1. Yes 86%
2. No 14%

Feel safe when you are outside at night?
1. Yes 59%
2. No 41%

Know any police officer that patrol your area?
1. Yes 14%
2. No 86%


Tulsa Police Department's Citizen Attitude & Opinion Survey Executive Summary


Section 5: Safety in Tulsa
Q9. Thinking about Tulsa as a whole. Do you:
Feel safe when you are outside during the day?
1. Yes 78%
2. No 13%
3. Unsure 9%

Feel safe when you are outside at night?
1. Yes 45%
2. No 35%
3. Unsure 20%

Feel safe when you see police presence?
1. Yes 80%
2. No 13%
3. Unsure 7%

Feel safe using the Riverparks area?
1. Yes 38%
2. No 32%
3. Unsure 30%

Feel safe downtown/BOK Center area?
1. Yes 45%
2. No 28%
3. Unsure 27%

Feel safe in the west part of the City?
1. Yes 27%
2. No 37%
3. Unsure 36%

Feel safe in the north part of the City?
1. Yes 12%
2. No 71%
3. Unsure 17%

Feel safe in the east part of the City?
1. Yes 28%
2. No 45%
3. Unsure 27%

Feel safe in the south part of the City?
1. Yes 64%
2. No 15%
3. Unsure 21%

Feel safer now as a whole than I did five years ago?
1. Yes 13%
2. No 65%
3. Unsure 22%


Tulsa Police Department's Citizen Attitude & Opinion Survey Executive Summary

Q11. The Tulsa Police Department needs to focus more on preventing: Check two only
Gang Violence 30%
Violent Crime 23%
Drug Crime 14%
Burglary 10%
Robbery 7%
Traffic Enforcement 4%
Child Abuse 3%
Domestic Violence 2%
School Violence 2%
General Theft 2%
Panhandling 1%
Auto Theft 1%
Terrorism .6%
Prostitution .3%
Shoplifting .1%